Nainil Chheda

January 2, 2013

Internal SPAM

January 15, 2008 In my earlier post “Fighting against SPAM” I focussed on controlling SPAM from the external world. These (SPAM’s) were unsolicited emails often flooding […]
January 2, 2013

An Online Presence

January 14, 2008 I have immense respect for Vinton Cerf – “The father of the Internet”. Vint is the co-designer with Robert Kahn of TCP/IP protocols […]
January 2, 2013

Document Standardization

January 9, 2008 Over the past couple of years, many standards for document management and control have evolved to improvise the adaptability and usability of knowledge […]
January 2, 2013

Call Center – Triage Team

January 7, 2008 Everyday we have over 2500 calls triaged over the phone. Triage is defined as: The process by which projects or activities are prioritized […]