Nainil Chheda

January 2, 2013

Sharing Knowledge Always Helps

December 13, 2007 I am often asked the reason why I am consulted more than my seniors for any advice in Health Care or IT Services. […]
January 2, 2013

Support Ticketing System – Live Chat (Continued)

December 10, 2007 Recently I began testing Live Chat options for our company’s Support Portal. There are five important features that one should look for in […]
January 2, 2013

Meeting Frequency

December 4, 2007 Every week (5 business days) I attend 9 meetings (approx.); which accounts to 110 meetings a month or 1320 meetings a year. Every […]
January 2, 2013

Support Ticketing System

November 28, 2007 When you manage a software development firm you are often asked which department costs you the most. Varied answers are available debating amongst […]